Current signed passport Utility bill (less than 3 months old and not a mobile phone bill) Current UK driving licence (old full licence or new photocard licence) Most recent mortgage statement from a recognised lender (less than 12 months old) Current UK driving licence (old full licence or new photocard licence) Correspondence sent to you by HM Revenue & Customs 
Your information Data Protection Act 1998
We will use your personal information to manage your accounts. This information is collected directly from you, from a third party authorised to act on your behalf, or from other organisations such as credit reference agencies.
Your personal information will be kept confidential and only disclosed in strictly limited circumstances. We will not provide references to other financial services organisations without your written consent.
We also use your information for research, advertising, marketing and public relations. Occasionally we may use the information held to bring to your attention details of products and services available from us, or from other selected suppliers, which may be of interest to you.
If you do not want us to use your information for marketing purposes please tick the box on the application form when you become a customer, or you can write to us at any time to ask to be removed from our mailing list.
Access to your personal information
The Data Protection Act 1998 provides you with the right of access to your personal data held by us. We can usually supply the information to you within 15 days of your request and payment of the 'subject access' fee, which is currently £1.
Prevention of financial crime
We are required, by law, to check the identity and address details of all new account holders. If you already have an account with the Society, and the details we have about you have not changed, then we may not need to check your name and/or address. If you are not an existing customer with us, or if your details have changed, we will require two forms of identification: one from each of the following two lists. You cannot use the same document to verify your name and address.
List 1 - Proof of your name
List 2 - Proof of your address
Council tax bill (for the current year)
HM Revenue & Customs tax notification
e.g. tax assessment, statement of account or notice of coding (P45s and P60s are not accepted)
Bank, building society or credit card statement (less than 3 months old).
Original notification letter from the Benefits Agency confirming the right to benefits or state pension
Original notification letter from the Benefits Agency confirming the right to benefits or state pension
If you cannot provide one item from each list, please contact your local branch for further guidance.
Please bring original documents when opening your account. For security, please do not forward original documents to us by post.
We reserve the right to carry out further checks on your identity if we think we need to do so in order to comply with our legal obligations. As part of these checks, we may make searches with credit reference agencies.
Debt recovery
If you fail to make your mortgage payments and we are unable to reach an agreement with you to repay the debt, we will record the default with a credit reference agency. We will give you 28 days' notice before taking this action. The default will remain on record with the credit reference agency for six years.
We may appoint a debt collection agency or a solicitor to act on our behalf in the recovery of the debt. We will inform you before we disclose your details to them.
The Cambridge Building Society is an independent, local, mutual society. It aims through responsible administration to offer competitive rates of interest to both savers and borrowers; and to provide a first class service to the community from conveniently situated offices.